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Tournament Payment Settings
Tournament Payment Settings

A quick run-down of the monetary settings available to each Tournament

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Written by Mitchell Lane
Updated over a week ago

Hide All Monetary Values?

This setting will result in all dollar values being removed from the registration workflow. If you do not want money displayed or involved at all in any way, enable this setting. This will automatically turn off if you enable any other money-related features.

This is for tournaments where you want it to appear completely free, or you want to handle anything related to money yourself without it being mentioned or displayed in ANY way online.

Accept Fees Online?

This can only be enabled if you have a Stripe account connected. When you enable this, users will have the option to pay for their registration online through AskFRED. The proceeds of this payment will, of course, go to your Stripe account. This will NOT require payment, only make it an option for a user.

Mark Unpaid Registrations As Pending

If you enable this setting, someone who has not paid will be marked with the "pending" status and will not be considered a valid registration unless you manually approve them. We extracted this setting as a distinct piece of functionality that you can independently configure at your own desire.

Require Payment To Register?

If you have configured your Tournament to accept payments online and also require payments to register, we now give this user a configurable time window to complete their payment or else their registration is removed. We send them a reminder email 30 minutes before the period has elapsed, as well, to make sure they know.

There are currently three settings: 1 hour, 1 day, or close of registration. By default, 1 hour is selected. This means that once a user saves their registration, they have 1 hour to pay or else their registration will be automatically removed. If you select "close of registration", we will give the fencer a 30 minute grace period no matter what - the purpose of this is to allow them to register at the very last second, but then still have ~30 minutes to pay for that registration instead of it being auto-deleted immediately.

We made this change in order to prevent an overly messy registration list, issues with events that have registration caps, as well as confusion with people trying to pay at the door.

Allow Users To Refund Themselves

Right now, refund of payments runs through the Tournament Organizer. If you enable this setting, users can destroy their registration and refund themselves on their own without your involvement. This is only possible if the tournament's registration window is open.

This is a setting that we ask the TO to enable because this can lead to some unexpected and/or malicious behaviors. Stripe does its best to prevent this, but things of this nature are still possible. If you have questions about this, please reach out.

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